Support
We're Here to Help
At AImage, we are committed to providing exceptional support to ensure you have the best experience with our app. Whether you need assistance with using the app, managing your subscription, or troubleshooting issues, our support team is here to help.
Contact Support
If you have any questions, concerns, or need assistance, please reach out to our support team:
Email: support@aimage.pro
Response Time: We aim to respond to all inquiries within 24-48 hours.
Frequently Asked Questions (FAQ)
1. How do I subscribe to AImage?
You can subscribe to AImage directly through the app. The subscription rate is $19.99 per month, and it provides unlimited access to our AI generation capabilities.
2. How do I purchase generation tokens?
Generation tokens can be purchased within the app. Available packages include 9.99,9.99,29.99, and $99.99.
3. How do I cancel my subscription?
To cancel your subscription, go to your account settings in the App Store and manage your subscriptions. Ensure you cancel at least 24 hours before the end of the current period to avoid being charged for the next cycle.
4. How do I request a refund?
Refunds are managed through the App Store. To request a refund, open the App Store on your device, go to your account settings, select "Purchase History," and follow the prompts to request a refund.
5. How do I use the AI generation feature?
Enter your text description into the app, and our AI models will generate the corresponding image or video. You can refine and customize your inputs to achieve the desired results.
Technical Support
If you encounter any technical issues or bugs, please provide the following information when contacting support:
A detailed description of the issue
Steps to reproduce the issue
Screenshots or screen recordings (if applicable)
Device model and operating system version
Feedback and Suggestions
We continuously strive to improve AImage and welcome your feedback and suggestions. Please share your thoughts with us at support@aimage.pro.
Thank you for using AImage. We are dedicated to ensuring you have a smooth and enjoyable experience with our app.